Terms & Conditions

1. Detailed description of goods and/or services

Goldfield Farm Supplies (Pty) Ltd. is a business in the agricultural industry that sells farm supplies in and around Southern Africa.

2. Delivery policy 

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.

3. Export restriction 

The offering on this website is available to South African clients only.

4. Return and Refunds policy 

The provision of goods and services by Goldfield Farm Supplies (Pty) Ltd. is subject to availability.  In cases of unavailability, Goldfield Farm Supplies (Pty) Ltd. will refund the client in full within 30 days.  Cancellation of orders by the client will attract a  5% administration fee.

5. Customer Privacy policy 

Goldfield Farm Supplies (Pty) Ltd. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation .

6. Payment options accepted 

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Goldfield Farm Supplies (Pty) Ltd. bank account, the details of which will be provided on request.

7. Card acquiring and security 

Card transactions will be acquired for Goldfield Farm Supplies (Pty) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details 

Customer details will be stored by Goldfield Farm Supplies (Pty) Ltd. separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility 

Goldfield Farm Supplies (Pty) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile 

This website is governed by the laws of South Africa and Goldfield Farm Supplies (Pty) Ltd. chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Company Address) .

12. Variation 

Goldfield Farm Supplies (Pty) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information 

This website is run by a sole trader based in South Africa trading as Goldfield Farm Supplies (Pty) Ltd. with registration number 2012/208682/07 - Director is Terrence Ndou.

14. Goldfield Farm Supplies (Pty) Ltd. contact details 

Company Physical Address: C/O Haven Ave & Cedar Rd, Broadacres AH, JHB, South Africa 

Email:  sales@farmsupplies.co.za

Telephone:  0769565955

Payments processed by PayGate DPO
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